Sales Support Specialist | TGS Insurance Agency

Sales Support Specialist

If you’re an aspiring Client Care professional and want to make great money, you’ve finally found your home at TGS Insurance Agency.

As high performing independent agency, we’re appointed with dozens of “A Rated” carriers (Allstate, Progressive, Travelers, Safeco, StateAuto, Berkshire Hathaway Guard, and Sagesure, just to name a few), giving us real options to solve for almost every customer need. Our culture is one of growth and we offer a fun, high energy work environment.

We are currently hiring Sales Support Specialists, whose job is to provide the highest level of service for our existing client base. Sales Support Specialists are charged with client retention, and policy renewal along with ongoing client care, which provides substantial commissionable opportunity on top of a strong base salary.

We have nearly perfect online ratings on TrustPilot and Google because we place Client Experience at the top of what we do. If you’re ready to provide that same exceptional experience, then get started today!

Job Responsibilities

  • Provide exceptional service to our clients to maintain a high level of client retention and product loyalty through one-call resolutions
  • Administer and process all administrative functions required for client policies from the point of sale through to the point of an issued and enforce policy. This includes but is not limited to completing paperwork, contacting mortgage companies, following up on client payments, cancellations, applications and endorsements, policy change requests and answering phone calls
  • Utilize Windows-based applications to maintain client records and process policy requirements


  • Highly energetic with a positive attitude
  • Outstanding communication skills, both oral and written
  • Strong attention to detail and organizational skills
  • Possess a genuine willingness to learn, be intuitive, be resourceful and be coachable
  • Professional, reliable and honest work ethic
  • Flexibility in work schedule as some overtime may be required
  • Proficient in computer skills such as typing and basic applications such as windows and Microsoft applications
  • High school diploma or equivalent required, some college preferred

Pay & Benefits

  • Pay based on experience
  • Paid time off after 90 days
  • Health plan options and automatic life insurance after 60 days
  • 401(k) with generous 5% company match

Employee Perks

  • Monthly and annual employee recognition awards
  • Company-sponsored events and outings
  • Many community involvement opportunities
  • Career growth opportunities

It’s an exciting time to be a part of the TGS Insurance team as we are expecting to triple our size in the next 12 months. If you’ve got your eyes on leadership roles in the future, then this is the place to be. We promote from within and almost all of our leadership and executive team started in an entry level role! We’ve got big things planned for the future and want you to be an Insurance Sales Agent on our team!

Join us as a Sales Support Specialist

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